As someone who started out as a temporary Customer Services representative, I never expected to find a long-term career with Fentimans.

However, the company's core values of collaboration, quality and integrity really made an impression with me from the beginning, and I quickly became invested in the success of the business.

Over time, I’ve developed an understanding of the export side of the business, which was new to me and have used this knowledge to serve our customers better. When the opportunity came up to become a full-time customer services representative, I jumped at the chance, eager to take on more responsibility and contribute to the company's growth. I’ve been able to succeed in my role and having already taken on the role of Customer Service Supervisor, I’ve recently been promoted to Customer Service Manager.

Working with great people has been key to my success, and I am proud to be part of the Fentimans team.

I’m a Controller in the International team at Fentimans. I currently live in West Yorkshire with my fiancée and grew up in the infamous City of Culture, Kingston Upon Hull.

I joined Fentimans in December 2021 as a National Account Manager for the In Home team where I had the opportunity to work with Tesco & Sainsburys. Following an exciting 18 months in retail I transitioned into the international team with a focus on driving sales in Chile, Canada, China, UAE & Japan. Kicking off the role I was lucky to visit Chile and spend some time with our distributors to understand how the market works.

There are many things I enjoy about working at Fentimans. Everyone is so welcoming and wanting to achieve the same goals. We all work together to grow the brand and share our botanically brewed story.

Prior to Fentimans, I had worked in bars and restaurants, so to get given the opportunity to be able to work for a brand I had served for years felt like the right fit.

Having no experience working in an office, Fentimans took a chance on me when employing me as a Credit Control Administrator as part of the Finance team. Since starting just over 2 years ago, my role has grown and developed and I have had the chance to work on things I never thought possible when first starting. I started off managing In Home credit control but was given the opportunity to also manage Out of Home credit control and more recently got involved in International credit control.

An opportunity to move to a different role in the Transformation team came up, which I applied for and was successfully promoted to Business Systems Manager. This new role will be something completely new, but I am excited for the challenge ahead.

The team we have here at Fentimans are amazing. We are all striving for the same goal and the growth I have seen in the short time I have worked here is so exciting.

I've been part of the Fentimans family for just over 2 1/2 years now and what a journey it's been. At Fentimans the world really is your oyster, the company has a really good attitude to developing people and I've reaped the benefits of this.

So far, I've had the opportunity to work in two departments: I started in Supply Chain as master data and project manager focusing on building really good data processes. What I learnt in this role gave me an opening to join the Business Growth team where I got to lead business wide projects working with all the different functions to drive positive change. As part of this Fentimans also sent me on project management training which really helped me develop my skillset.

I have very recently returned to the Supply Chain team to explore my next exciting opportunity in the role of Demand & S&OP Manager, I can't wait to see how this next chapter evolves.